TRAILFINDERS CONSUMER PROTECTION
We promise unrivalled financial protection to ensure your travels are always carefree.
Trailfinders guarantees to make good any money paid to us in the event of the financial collapse of an airline, tour operator or any other provider. This pledge has been honoured since the foundation of Trailfinders over 45 years ago. No client has suffered financial loss or ever been left wanting.
Trailfinders hold a Travel Agents Licence Number (TA0542) granted by the Commission for Aviation Regulation. This ensures that in the very unlikely event of our insolvency you will be able to continue with your holiday as planned (if already abroad) or be refunded in full (if travel has not already commenced). This protection extends primarily to customers who book and pay in Ireland.
Additionally, we have entered into a binding agreement to protect clients funds in the event of the financial collapse of an airline.
We are also members of the Irish Travel Agents Association, membership number Y0553. We are obliged to maintain a highstandard of service to you by the ITAA's code of conduct.BOOK EVERYTHING TOGETHER FOR EVEN FURTHER PROTECTION
Book all of your arrangements with Trailfinders as part of an inclusive package and you also benefit from the comprehensive protection offered by the European Package Regulations.
These are most comprehensive to the extent that they even cover events that are uninsurable and are not available if you book your elements separately.