FREQUENTLY ASKED QUESTIONS

Trailfinders hold a Travel Agents Licence Number (TA0542) granted by the Commission for Aviation Regulation. This ensures that in the very unlikely event of our insolvency you will be able to continue with your holiday as planned (if already abroad) or be refunded in full (if travel has not already commenced). This protection extends primarily to customers who book and pay in Ireland.

Additionally, we have entered into a voluntary and binding agreement to protect clients funds in the event of the financial collapse of an airline.

We are also members of the Irish Travel Agents Association,
membership number Y0553. We are obliged to maintain a high
standard of service to you by the ITAA's code of conduct. Further
information on the code of code and arbitration can be downloaded
here:

TRAILFINDERS GUARANTEE

Trailfinders guarantees to make good any money paid to Trailfinders in the event of the financial collapse of an airline, tour operator or any other provider. This pledge has been honoured since the foundation of Trailfinders over 39 years ago. No client has suffered financial loss or ever been left wanting.