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Frequently Asked Questions

Trailfinders Unrivalled Care & Protection

TRAILFINDERS FINANCIAL GUARANTEE

Trailfinders Financial Guarantee

Trailfinders guarantees to make good any money paid to us in the event of the financial collapse of an airline, tour operator or any other provider. This pledge has been honoured since the foundation of Trailfinders over 48 years ago. No client has suffered financial loss or ever been left wanting.

WE ARE ITAA PROTECTED

We are ATOL Protected

Trailfinders is licensed by the Commission for Aviation Regulation as travel agents (no. TA0542) which legally binds us to protect your funds in the event of an airline’s financial collapse.

BOOK EVERYTHING TOGETHER FOR EVEN FURTHER PROTECTION

Book all of your arrangements with Trailfinders as part of an inclusive package and you also benefit from the comprehensive protection offered by the European Package Regulations.

These are most comprehensive to the extent that they even cover events that are uninsurable and are not available if you book your elements separately.

YOUR TRAVEL PLANS ALWAYS TO HAND, ANYWHERE, ANYTIME - YOUR ESSENTIAL TRAVEL COMPANION

Our free Viewtrail App stores your essential travel information in one secure place, ensuring we are with you from start to finish.
  • View your travel plans on or offline, wherever and whenever you wish
  • Live flight notifications - real time information as you travel
  • Online check-in links and pre-tour notifications
  • Luggage allowance
  • Mapped places of interest - restaurants, shops, stations...plus route guidance back to your hotel
  • View e-vouchers and export them to your Apple wallet
  • Secure access to booking history, profile and insurance contact information
  • One touch emergency contact 365/24/7
  • Add to calendar function
  • Countdown to travel
  • Local time, weather, translator and exchange rate calculator
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