Frequently Asked Questions
Trailfinders Unrivalled Care & Protection
TRAILFINDERS FINANCIAL GUARANTEE
Trailfinders guarantees to make good any money paid to us in the event of the financial collapse of an airline, tour operator or any other provider. This pledge has been honoured since the foundation of Trailfinders over 48 years ago. No client has suffered financial loss or ever been left wanting.
WE ARE ITAA PROTECTED
Trailfinders is licensed by the Commission for Aviation Regulation as travel agents (no. TA0542) which legally binds us to protect your funds in the event of an airline’s financial collapse.
BOOK EVERYTHING TOGETHER FOR EVEN FURTHER PROTECTION
Book all of your arrangements with Trailfinders as part of an inclusive package and you also benefit from the comprehensive protection offered by the European Package Regulations.
These are most comprehensive to the extent that they even cover events that are uninsurable and are not available if you book your elements separately.
- Avoid the Pitfalls
- Good Reasons to Choose Trailfinders
- Trailfinders Consumer Protection
- Chairman's Message
- Major National Awards
- Trailfinders Milestones
- Trailfinders World Traveller Report
- Trailfinders Travel Photography Competition 2019
- Client Feedback
- Trailfinders Tax Strategy
- Work for Trailfinders
- Contact Us
- Emergency Contact Details
Speak to a Travel Expert
We believe booking online is no substitute for one-on-one service. Between them our expert travel consultants have travelled to over 96% of the world's countries. As a result the service and advice they offer is second to none.
Our travel centres are currently closed
Our phone lines are open at the following times:-
Monday to Friday: 8am - 8pm (UK) : 9am-7pm (ROI)
Saturday & Bank Holidays: 9am - 6pm
Sunday: 10am - 6pm
For individual opening times please check your local travel centre
YOUR TRAVEL PLANS ALWAYS TO HAND, ANYWHERE, ANYTIME - YOUR ESSENTIAL TRAVEL COMPANION
Our free Viewtrail App stores your essential travel information in one secure place, ensuring we are with you from start to finish.
- View your travel plans on or offline, wherever and whenever you wish
- Live flight notifications - real time information as you travel
- Online check-in links and pre-tour notifications
- Luggage allowance
- Mapped places of interest - restaurants, shops, stations...plus route guidance back to your hotel
- View e-vouchers and export them to your Apple wallet
- Secure access to booking history, profile and insurance contact information
- One touch emergency contact 365/24/7
- Add to calendar function
- Countdown to travel
- Local time, weather, translator and exchange rate calculator
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Submit An Enquiry
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