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Our Story So Far

The first Trailfinders travel centre in 1970
A Trailfinders travel centre today

Awards & Milestones

Trailfinders' mission statement is to exceed the expectations of our clients, staff and suppliers, and we are proud to be known for our exceptional service. Here are some of the major awards and milestones we've achieved since our inception in 1970:

2026

Award

Which? Awards

Travel Brand of the Year
Which? Awards
Award

Good Business Pays

Fast Payer Award
Good Business Pays
Milestones
May
Trailfinders wins the Which? Travel Brand of the Year award

2025

Award

Which? Awards

Best for All Inclusive
Best for Beach Holiday Companies
Best for City Breaks
Best for Family Holidays
Best for Tailor-Made Holidays
Best for Cultural Tour Providers
Best for Package Holidays
Award

Carnival UK’s UK Cruise Awards

Trailfinders receives Oustanding Customer Care Award
Award

Which? Awards

Travel Brand of the Year
Which? Awards
Award

The Times and Sunday Times Editor's Choice Award

Trailfinders is delighted to have won the Editor's Choice award.
The Times and Sunday Times Editor's Choice Award
Award

The Times and Sunday Times Travel Awards 2025

For the 12th consecutive year and since the inception of these awards, Trailfinders is delighted to once again be voted Best Tour Operator
The Times and Sunday Times Travel Awards 2025
Milestones
October
Trailfinders wins Best Tour Operator at the Times & Sunday Times Travel Awards - for the 12th consecutive year.
May
Kingston-Upon-Thames travel centre opens
May
Trailfinders wins the Which? Travel Brand of the Year award

2024

Award

Cyber Essentials Certified

Trailfinders is awarded the Cyber Essentials Certification
Cyber Essentials Certified
Award

The Times and Sunday Times Travel Awards 2024

For the eleventh consecutive year and since the inception of these awards, Trailfinders is delighted to once again be voted Best Tour Operator
The Times and Sunday Times Travel Awards 2024
Award

Wanderlust Travel Awards

Trailfinders is awarded Gold in the 'Favourite Tour Operator' category
Wanderlust Travel Awards
Award

Which? Recommended Provider

Milestones
November
Windsor travel centre opens
May
Ealing travel centre opens
February
Carlisle travel centre opens

2023

Award

The Times and Sunday Times Travel Awards 2023

For the tenth consecutive year and since the inception of these awards, Trailfinders is delighted to once again be voted Best Tour Operator
The Times and Sunday Times Travel Awards 2023
Award

The Wanderlust Magazine Awards 2023

Trailfinders wins Best Tour Operator at the Wanderlust Magazine Awards 2023.
The Wanderlust Magazine Awards 2023
Award

Good Business Pays Awards 2023

Trailfinders is accredited with the 2023 Fast Payer Award
Good Business Pays Awards 2023
Award

Which? Recommended Provider

Milestones
November
Trailfinders wins Best Tour Operator at the Wanderlust Magazine Awards 2023.
September
For the tenth consecutive year and since the inception of the awards, Trailfinders is voted Best Tour Operator by readers of The Times, The Sunday Times & The Sunday Times Travel Magazine

2022

Award

Food & Travel Magazine Readers Award 2022

Trailfinders is thrilled to be named Tour Operator of the Year 2022
Food & Travel Magazine Readers Award 2022
Award

The Times and Sunday Times Travel Awards 2022

For the ninth consecutive year and since the inception of these awards, Trailfinders is delighted to once again be voted Best Tour Operator
The Times and Sunday Times Travel Awards 2022
Milestones
November
Southampton travel centre opens
August
Tunbridge Wells travel centre opens
July
For the ninth consecutive year and since the inception of the awards, Trailfinders is voted Best Tour Operator by readers of The Times, The Sunday Times & The Sunday Times Travel Magazine

2021

Award

The Food and Travel Magazine Awards 2021

Trailfinders is delighted to once again be voted Tour Operator of the Year at the Food and Travel Magazine Awards.
The Food and Travel Magazine Awards 2021
Milestones
September
Cheltenham travel centre opens
August
York travel centre opens
June
Mike Gooley is awarded a Knighthood in the Queen’s 2021 Birthday Honours List for services to Business and Charity

2020

Award

The Times and Sunday Times Travel Awards 2020

For the Eighth consecutive year and since the inception of these awards, Trailfinders is delighted to once again be voted Best Tour Operator
Milestones
October
Trailfinders named Holiday Provider of the Year at the Which? Awards 2020
October
Trailfinders celebrated it's 50th anniversary
August
Solihull travel centre opens
March
Winchester travel centre opens

2019

Award

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2019

For the seventh consecutive year and since the inception of the awards, Trailfinders is voted Best Tour Operator
The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2019
Award

Irish Wedding Diary Awards 2019

Trailfinders named Best Honeymoon Travel Company at the Irish Wedding Diary Awards 2019 for the second consecutive year.
Irish Wedding Diary Awards 2019
Award

National Geographic Traveller Reader Awards 2019

Trailfinders wins The Big Operator at the National Geographic Traveller Reader Awards 2019 for the third consecutive year
National Geographic Traveller Reader Awards 2019
Award

Silver Travel Advisor Awards 2019

Trailfinders named Best Travel Agency at the Silver Travel Advisor Awards 2019
Milestones
June
Sheffield travel centre opens
June
Trailfinders named Travel Brand of the Year at the Which? Awards 2019
June
Milton Keynes travel centre opens
May
Chelmsford travel centre opens
February
Booked our 16 millionth client

2018

Award

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2018

For the sixth consecutive year and since the inception of the awards, Trailfinders is voted Best Tour Operator
The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2018
Award

National Geographic Traveller Reader Awards 2018

Trailfinders named Travel Experts at the National Geographic Traveller Reader Awards 2018 for the second consecutive year
National Geographic Traveller Reader Awards 2018
Award

CLIA Cruise Excellence Awards 2018

We're delighted to announce that Trailfinders has won High Street Travel Agency of the Year at the 2018 CLIA Cruise Excellence Awards.
CLIA Cruise Excellence Awards 2018
Award

Food and Travel Magazine Awards

Trailfinders named Tour Operator of the Year for the second consecutive year
Food and Travel Magazine Awards
Milestones
December
Trailfinders named High Street Travel Agency of the Year at the CLIA Cruise Excellence Awards 2018
November
Trailfinders named Travel Experts at the National Geographic Traveller Reader Awards 2018 for the second consecutive year
September
For the sixth consecutive year and since the inception of the awards, Trailfinders is voted Best Tour Operator by readers of The Times, The Sunday Times & The Sunday Times Travel Magazine
September
Trailfinders named Tour Operator of the Year for the second consecutive year at the Food and Travel Magazine Awards
May
Bath travel centre opens
May
Trailfinders South African Wine Estate Garden wins a Silver Gilt medal at the RHS Chelsea Flower Show
March
Worcester travel centre opens

2017

Award

National Geographic Traveller Reader Awards 2017

Just announced...Trailfinders has been voted the UK's Best Travel Company at the National Geographic Traveller Reader Awards 2017.
They said 'TF are THE travel experts with the know-how to turn your whims into expertly organised once-in-a-lifetime holidays'.
National Geographic Traveller Reader Awards 2017
Award

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2017

For the fifth consecutive year and since the inception of the awards, Trailfinders is voted Best Tour Operator
The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2017
Award

The Sunday Times Travel Magazine Awards

Trailfinders named Best Travel Operator
The Sunday Times Travel Magazine Awards
Award

Food and Travel Magazine Awards

Trailfinders named Tour Operator of the Year
Food and Travel Magazine Awards
Award

The <i>inaugural</i> Irish Independent Newspaper 2017 Reader Travel Awards

Trailfinders voted Best Travel Agent / Tour Operator

The newspaper stated..."Trailfinders was placed head and shoulders above the rest in a category that prove travel agents and tour operators continue to be deeply valued by our readers who cited - helpful, professional staff who really know their stuff. Trailfinders exceptional service and attention to detail meant you felt in safe hands from start to finish something particularly important with bespoke trips and bigger spends."
The <i>inaugural</i> Irish Independent Newspaper 2017 Reader Travel Awards
Milestones
September
Trailfinders named Tour Operator of the Year by readers of the prestigious Food & Travel Magazine.
September
Trailfinders is once again named Best Tour Operator by readers of The Times, The Sunday Times and The Sunday Times Travel Magazine. This title has been retained by Trailfinders every year since the inception of these awards.
July
Trailfinders named 'Best Travel Operator' by readers of the Sunday Times Travel Magazine
January
Booked our 15 millionth travel client

2016

Award

Insight Vacations, the luxury escorted touring company

Votes Trailfinders Partner of the Year 2016
Insight Vacations, the luxury escorted touring company
Award

The Guardian & The Observer Travel Awards 2016

Trailfinders voted Most Trusted Travel Brand
The Guardian & The Observer Travel Awards 2016
Award

Rocky Mountaineer, the iconic scenic rail company in Canada

Awards Trailfinders for its Outstanding Performance 2015/16
Rocky Mountaineer, the iconic scenic rail company in Canada
Award

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2016

For the fourth consecutive year and since the inception of the awards, Trailfinders is voted Best Tour Operator
The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2016
Award

The Guardian & The Observer Travel Awards 2016

TF wins not one but two awards as we are also voted Best Package Holiday Operator
The Guardian & The Observer Travel Awards 2016
Milestones
September
For the fourth consecutive year and since the inception of the awards, Trailfinders has been voted 'Best Tour Operator' by readers of The Times, The Sunday Times and The Sunday Times Travel Magazine.
March
Reading travel centre opens
Trailfinders wins 'Most Trusted Travel Brand' and 'Best Package Holiday Operator' at the Guardian & Observer Travel Awards.
Trailfinders wins 'Keep Exploring' award. Trailfinders was recognised by Destination Canada, Canada's Official Tourist Board, as a UK market leader for our innovative and inspiring Canada programme.

2015

Award

CLIA UK & Ireland Cruise Excellence Awards 2015

Trailfinders named High Street Agent of the Year for the second consecutive year. This was awarded at the annual Cruise Line International Association which is the world's largest cruise trade industry association.
CLIA UK & Ireland Cruise Excellence Awards 2015
Award

The Which? Awards 2015

Trailfinders named Best Travel Company
The Which? Awards 2015
Award

Great Southern Rail, owners of the luxurious trains in Australia - The Indian Pacific and The Ghan

presents Trailfinders with The Chairman's Club Award for 2015
Award

The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2015

For the third consecutive year and since the inception of the awards, Trailfinders is voted
The UK's Best Tour Operator
The Times, The Sunday Times & The Sunday Times Travel Magazine Awards 2015
Milestones
October
Richmond travel centre opens
June
Trailfinders named 'Best Travel Company' at the Which? Awards 2015 - Awarded maximum five stars for customer service

2014

Award

The Telegraph Awards 2014

Trailfinderes voted Best Tour Operator by readers of The Telegraph newspaper - continuing our success at these prestigious awards
The Telegraph Awards 2014
Award

Which? Consumer Travel Survey 2014 - The Best & Worst Holiday Companies Revealed...

Trailfinders tops the poll as the Best Holiday Company
Which? Consumer Travel Survey 2014 - The Best & Worst Holiday Companies Revealed...
Award

The Times, The Sunday Times & The Sunday Times Travel Magazine Readers Awards 2014

Trailfinders voted the UK's Best Tour Operator
The Times, The Sunday Times & The Sunday Times Travel Magazine Readers Awards 2014
Award

CLIA UK & Ireland Cruise Excellence Awards 2014

Trailfinders named High Street Agent of the Year at the annual Cruise Line International Association which is the world's largest cruise trade industry association.
CLIA UK & Ireland Cruise Excellence Awards 2014
Award

Destination Canada Awards 2014

Trailfinders wins the Keep Exploring Award for recognision by Destination Canada, the country's official Tourist Board, as a UK Market Leader for an innovative and inspiring Canada programme
Destination Canada Awards 2014
Milestones
December
Trailfinders named High Street Travel Agent of the year at the annual awards of the prestigious Cruise Line International Association, the world’s largest cruise trade industry association.
Trailfinders voted 'Best Tour Operator' by readers of The Telegraph
October
Voted the UK's Best Tour Operator by readers of The Times, The Sunday Times & The Sunday Times Travel Magazine
June
Trailfinders comes top of the Which? consumer group Travel Survey 2014
Guildford travel centre opens
March
Saint Albans Travel Centre opens

2013

Award

The Times, The Sunday Times & The Sunday Times Travel Magazine inaugural Travel Awards

Trailfinders is delighted to be voted The UK's Best Tour Operator at this innugural and prestigious event
The Times, The Sunday Times & The Sunday Times Travel Magazine inaugural Travel Awards
Award

The Sunday Times Travel Magazine Value for Money Awards

Trailfinders named The UK's Best ValueTour Operator
The Sunday Times Travel Magazine Value for Money Awards
Award

Brand USA, the country's official Tourist Board

Awards Trailfinders The Chairman's Circle Honours for Outstanding Sales to the USA
Brand USA, the country's official Tourist Board
Milestones
October
Voted the UK's Best Tour Operator by readers of The Times, The Sunday Times & The Sunday Times Travel Magazine in their inaugural travel awards ceremony
July
Trailfinders wins Best Value Tour Operator in The Sunday Times Travel Magazine VFM 2013 Awards
June
Trailfinders comes top of the Which? consumer group Travel Survey 2013, scoring an impressive 92%
May
Trailfinders Australia Garden wins a Gold Medal and awarded Best in Show at the prestigious RHS Chelsea Flower Show

2012

Award

The Telegraph Travel Awards 2012

TF voted Favourite Specialist Independent Tour Operator by readers of The Telegraph newspaper for the ninth time.
The Telegraph Travel Awards 2012
Award

The Which? Consumer Group Travel Survey 2012

Trailfinders tops the Poll as the Best Holiday Company with an outstanding score of 97%
The Which? Consumer Group Travel Survey 2012
Milestones
June
Liverpool Travel Centre opens, Trailfinders 26th travel centre in the UK & Ireland
April
Chester Travel Centre opens

2011

Award

The Tongsai Bay, a boutique & Independent hotel in Koh Samui, Thailand

Recognises Trailfinders as its No.1 Tour Operator for more than 30 years
The Tongsai Bay, a boutique & Independent hotel in Koh Samui, Thailand
Award

The Telegraph Travel Awards 2011

Mike Gooley CBE, Founder and Owner of Trailfinders, receives a special award as recognition for his services to the travel industry and travellers
Award

The Wanderlust Magazine Awards 2011

Trailfinders wins The UK's Top Tour Operator
The Wanderlust Magazine Awards 2011
Award

The Sunday Times Travel Magazine Readers Awards 2011

Trailfinders voted Best Adventure Tour Operator
Award

The Which? Awards 2011

Trailfinders is crowned Best Travel Company.
The Which? Awards are entirely independent. Businesses cannot put themselves forward for an award - they are chosen after rigorous research by Which? as well as from feedback from its members.
The Which? Awards 2011
Award

The Telegraph Travel Awards 2011

TF voted Favourite Specialist Independent Tour Operator for the eighth time
The Telegraph Travel Awards 2011
Milestones
October
Voted Favourite Specialist Independent Tour Operator by readers in The Telegraph Travel Awards 2011
May
Which? magazine readers vote Trailfinders number 1 in the UK Top Travel Companies survey
Trailfinders Australian Garden wins a Silver Gilt medal at the RHS Chelsea Flower Show
March
Conduit Street travel centre opens in London’s West End

2010

Award

The Wanderlust Travel Awards 2010

Trailfinders voted Best Tour Operator
The Wanderlust Travel Awards 2010
Award

Qatar Airways, the state-owned flagship airline of Qatar

Awards Trailfinders 5★★★★★ for Outstanding & Continued Support
Qatar Airways, the state-owned flagship airline of Qatar
Milestones
September
Exeter travel centre opens
January
Trailfinders has been voted 'Best Tour Operator' 2010 by Wanderlust readers. 627 companies were nominated in the category so we are hugely proud of this award.

2009

Award

The Which? Holiday Survey 2009

Trailfinders awarded Top Travel Company as well as Winner of Best Beach Breaks Provider
The Which? Holiday Survey 2009
Award

The Saint Lucia Tourist Board

Awards Trailfinders Best Producer for Small Hotels & Inns
The Saint Lucia Tourist Board
Award

The Guardian & The Observer Readers Travel Awards 2009

Trailfinders voted Best Tour Operator for the eleventh time and also Best Short Breaks Company
The Guardian & The Observer Readers Travel Awards 2009
Milestones
October
For the third consecutive year and tenth separate occasion, Trailfinders has been awarded Best Tour Operator 2009 in the Guardian, Observer and Guardian Unlimited Travel Awards. We're also delighted to announce we've scooped the Best Short Break Company for 2009. We would like to thank all the readers of The Guardian & Observer who voted for us.
June
Booked our 11 millionth travel client

2008

Award

The Telegraph Travel Awards 2008

Voted Best Specialist Independent Operator by readers of The Telegraph newspaper for the seventh time
The Telegraph Travel Awards 2008
Award

The Guardian & The Observer Travel Awards 2008

Trailfinders voted Best Tour Operator by readers of the newspapers
The Guardian & The Observer Travel Awards 2008
Award

The Sunday Times Travel Magazine Readers' Awards 2008

Trailfinders named one of the Top UK Tour Operators
The Sunday Times Travel Magazine Readers' Awards 2008
Milestones
December
Bournemouth travel centre opens
November
Voted Best Specialist Independent Operator 2008 by readers in The Telegraph travel awards
Trailfinders launches new Adventure Touring & Expedition Cruising brochure in partnership with G.A.P Adventures
October
Voted Best Tour Operator 2008 by readers of The Observer & Guardian
June
A winner in the Best Longhaul Tour Operator category in the Sunday Times Travel Magazine reader awards
May
Demise of the all-Business Class airlines – Trailfinders ensures none of its clients suffer any financial loss, rebooking and reprotecting all its clients or offering full refunds when Oasis Airlines, Maxjet, EOS & Silverjet all cease operations
Trailfinders Australia Garden wins a Gold Medal at the RHS Chelsea Flower Show
Trailfinders Specialist Round the World & Tailormade Private Touring departments are created
January
Tristan Gooley, Trailfinders Vice-Chairman successfully completes a solo Transatlantic sail from Lanzarote to St Lucia, making him the only living person to have both flown and sailed across the Atlantic.

2007

Award

Tourism New Zealand Travel & Tourism Awards 2007

TF voted the Best Retail Operator to New Zealand
Award

Tourism Australia, the country's official tourist board

Recognises Mike Gooley, Trailfinders' Chairman, for his Outstanding Contribution to the Australian Tourism Industry by one individual
Tourism Australia, the country's official tourist board
Award

The Telegraph Travel Awards 2007

TF voted Best Specialist Travel Organiser by readers of The Telegraph newspaper
The Telegraph Travel Awards 2007
Award

The Guardian & The Observer Travel Awards 2007

Voted Best Large Tour Operator by Guardian & Observer readers
The Guardian & The Observer Travel Awards 2007
Milestones
November
Booked our 10 millionth client
Voted Best Specialist Travel Organiser 2007 by Telegraph readers
October
Voted Best Large Tour Operator 2007 by readers of The Observer & Guardian
July
Launch of Trailfinders dedicated Worldwide Cruising Team
May
Tristan Gooley, Trailfinders Vice-Chairman, successfully completes a Solo Transatlantic flight covering 2,751 miles from Goose Bay, Canada to Oxford, England

The £6 million Olympic Pavilion at Trailfinders Sports Club is officially opened by Steve Pound MP on 4 May - visit tfsc.co.uk for more information about our Sports Club

Trailfinders Australian Garden wins Silver-Gilt medal at the RHS Chelsea Flower Show

Aberdeen Travel Centre opens
April
Edinburgh Travel Centre opens
February
Trailfinders at Selfridges, Oxford Street London opens

2006

Award

CoolBrands 2006/07

TF awarded CoolBrand Status for its Innovation, Style & Desirability
CoolBrands 2006/07
Award

The Saint Lucia Tourist Board

Awards Trailfinders Best Producer for Small Hotels & Inns
The Saint Lucia Tourist Board
Award

Silversea Cruises

This luxury Cruise Company recognises Trailfinders as its Preferred Partner
Silversea Cruises
Milestones
December
Mike Gooley is awarded CBE for his services to the Travel Industry and to charity.
October
Cork Travel Centre Opens
September
Voted CoolBrand for the 3rd year
August
Trailfinders Knightsbridge Opens in Harrods
June
Canterbury Travel Centre Opens
Mike Gooley awarded prestigious 'Chairmans Award for Most Important Contribution to Australian Tourism by an Individual' by Tourism Australia
May
Canary Wharf Travel Centre Opens
Trailfinders sponsors the Gold Medal winning garden - 'Fleming's Nurseries Australian Garden presented by Trailfinders' at the RHS Chelsea Flower Show
April
Brighton Travel Centre Opens
Booked our 9 millionth passenger
March
Winner UK Leisure Air Seat Retailer of the Year at The 2006 Agent Achievement Awards
Launched 'Hotels with a Difference' brochure
February
Winner No. 1 Retail Operator to New Zealand at New Zealand Travel Awards with Air New Zealand

2005

Award

The Guardian & The Observer Travel Awards 2005

Voted Best Travel Agent by readers for the eigth time
The Guardian & The Observer Travel Awards 2005
Award

The Superbrands Council

Names Trailfinders a Superbrand
Award

The Telegraph Travel Awards 2005

Voted Best Independent Travel Specialist for the fifth time & the only company to win an award every year since their inception
The Telegraph Travel Awards 2005
Award

CoolBrands 2005

TF awarded CoolBrand Status for its Innovation, Style & Desirability
CoolBrands 2005
Milestones
October
Voted Best Independent Travel Specialist in The Telegraph Travel Awards for fifth time and only company to win their award every year since their inception - reader voted
September
Named a Superbrand by the Superbrands Council 2005
Voted Best Travel Agent in The Guardian/Observer awards for seventh time - reader voted
August
Cardiff Travel Centre opens
July
Ranked tenth largest producer of scheduled airline business in the UK
June
Norwich Travel Centre opens
March
100th Edition of Trailfinder Magazine published

2004

Award

The Telegraph Travel Awards 2004

Voted Best Independent Travel Specialist for the fourth time
The Telegraph Travel Awards 2004
Award

The Guardian & The Observer Travel Awards 2004

Named Best Travel Agent for the seventh time - reader voted
The Guardian & The Observer Travel Awards 2004
Milestones
December
Nottingham Travel Centre opens
Book our eight-millionth passenger
October
Voted Best Independent Travel Specialist in The Telegraph Travel Awards for fourth time - reader voted
September
Named a Cool BrandLeader for 2004 by Super Brands
August
Covent Garden Travel Centre opens as a concession in Stanfords Maps and Books
May
Voted Best Travel Agent in The Guardian/Observer awards for sixth time - reader voted
Ranked twelfth largest producer of scheduled airline business in the UK

2003

Award

The Telegraph Travel Awards 2003

TF voted Best Independent Travel Specialist by readers for the third time
The Telegraph Travel Awards 2003
Award

Tourism Malaysia, the country's official Tourist Board

Voted Trailfinders the Winner for Overall Commitment to Promoting Malaysia
Tourism Malaysia, the country's official Tourist Board
Award

The Guardian & The Observer Travel Awards 2003

Voted Best Travel Agent by readers for the sixth time
The Guardian & The Observer Travel Awards 2003
Milestones
December
Belfast Travel Centre Opens in its own right
London Longhaul and Transatlantic Travel Centres merge forming Kensington 'United', one stop travel shop.
European Department remains independent.
October
Voted Best Independent Travel Specialist in The Telegraph Travel Awards for third time - reader voted
July
Book our seven-millionth passenger
May
Voted Best Travel Agent in The Guardian/Observer awards for fifth time - reader voted
Ranked eleventh largest producer of scheduled airline business in the UK
April
Oxford Travel Centre Opens
The Mike Gooley Trailfinders Charity passes £10 million in donations
The Sunday Times Rich List names Mike Gooley as the fourteenth most generous giver to charity

2002

Award

The Telegraph Travel Awards 2002

Voted Best Independent Travel Specialist for the second time
The Telegraph Travel Awards 2002
Milestones
November
Leeds Travel Centre Opens
October
Voted Best Independent Travel Specialist in The Telegraph Travel Awards for second time - reader voted
Piccadilly Travel Centre opens as a concession in Waterstones - the largest bookshop in Europe
July
The Trailfinder Magazine surpasses one million print run and a mail out over 550,000
March
Book our six-millionth passenger

2001

Award

Wanderlust Magazine Travel Awards 2001

TF voted The UK's Best Travel Agent
Wanderlust Magazine Travel Awards 2001
Award

Shangri-La Hotels & Resorts Worldwide

TF is recognised as the No.1 Supporter for booking Shangri-La Hotels & Resorts worldwide
Shangri-La Hotels & Resorts Worldwide
Award

The Telegraph Travel Awards 2001

Readers voted Trailfinders Best Independent Travel Specialist
The Telegraph Travel Awards 2001
Award

The Guardian & The Observer Travel Awards 2001

Voted Best Travel Agent by readers of The Guardian & The Observer for the fifth time
The Guardian & The Observer Travel Awards 2001
Milestones
October
Voted Best Independent Travel Specialist in The Telegraph Travel Awards - reader voted
Voted Best Travel Agent by Wanderlust readers
June
Voted Best Travel Agent in The Guardian/Observer awards for fourth time - reader voted
March
Belfast Travel Centre opens as a concession in Waterstones

2000

Award

Tourism New Zealand Travel & Tourism Awards 2000

TF voted The Best Retail Operator to New Zealand
Milestones
October
Book our five-millionth passenger
June
Dedicated First & Business Class departments launch in Birmingham and Bristol
May
Cambridge Travel Centre opens
March
Melbourne and Perth Travel Centres open

1999

Award

Lufthansa, the largest German airline

Awards Trailfinders Top Retail Consolidator
Lufthansa, the largest German airline
Milestones
December
Mike Gooley is awarded 'National Entrepreneur of the Year - Consumer Products & Services'
March
London City Travel Centre opens at No1 Threadneedle Street
Book our four-millionth passenger

1998

Award

The Guardian & The Observer Travel Awards 1998

Trailfinders voted Best Travel Agent for the fourth consecutive year
The Guardian & The Observer Travel Awards 1998
Milestones
October
Newcastle Travel Centre opens
September
Trailfinders Website goes live
July
Voted Best Travel Agent in The Guardian/Observer awards for third time - reader voted
Book our three-millionth passenger
June
Trailfinders 'duty office' role implemented providing 24 hour, 365 day cover for our clients
May
Trailfinders logo rebranded and launched
March
Sydney Travel Centre opens

1997

Award

The Guardian & The Observer Travel Awards 1996

Voted Best Travel Agent for the third consecutive year
The Guardian & The Observer Travel Awards 1996
Milestones
October
Trailfinders Sports Club opens
Visit the website to find out more - tfsc.co.uk
March
Dublin Travel Centre opens

1996

Award

The Guardian & The Observer Travel Awards 1996

Trailfinders voted Best Travel Agent for the second year
The Guardian & The Observer Travel Awards 1996
Milestones
August
London Southside opens - the largest retail travel outlet in the UK at 11,500 sq ft
May
Voted Best Travel Agent in The Guardian/Observer awards for second time - reader voted
February
Book our two-millionth passenger
Volunteer to the CAA on an official basis to be responsible for the refund or repatriation of any of our clients
suffering as a result of an airline failure

1995

Award

The Guardian & The Observer Travel Awards 1995

Voted Best Travel Agent by readers of the Guardian & Observer newspapers at their first ever Awards Ceremony
The Guardian & The Observer Travel Awards 1995
Milestones
October
Set up the Mike Gooley Trailfinders Charity with a £1 million donation
May
Voted Best Travel Agent in The Guardian/Observer awards - reader voted
Authorised to start issuing Australian visas on the spot from our Visa and Passport department in Kensington
March
Birmingham Travel Centre Opens

1994

Milestones
June
Ranked fourth largest producer of scheduled airline business in the UK, outranking Thomas Cook, Lunn Poly and AT Mays
May
Open our first Australian Travel Centre in Cairns

1993

Milestones
December
Bristol Travel Centre Opens
June
Set up the Clients Trust Account, protecting all client funds paid to Trailfinders
May
Glasgow Travel Centre Opens

1992

Milestones
July
Book our one-millionth passenger

1991

Milestones
June
Open our first regional Travel Centre in Manchester

1989

Milestones
May
Kensington Flagship Travel Centre opens, state of the art one stop travel shop and the largest in the UK at 8,000 sq ft

1979

Milestones
May
Became the first travel organiser to be IATA licensed
Became the first travel organiser to be connected directly into the Airline Computer Reservation System
Became the first travel organiser to be granted an ATOL licence by the CAA

1977

Milestones
June
Record our first profit

1972

Milestones
October
Developed the sourcing and marketing of discount air tickets to the public who began to benefit from affordable worldwide jet travel. We became the first flight consolidator/travel organiser and advertised discounted air tickets in the national press, emerging as the field leaders.

1971

Milestones
May
First edition of the Trailfinder Magazine published

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