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About Trailfinders

About Trailfinders

About Trailfinders

Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service.

Trailfinders was founded in 1970 by former SAS officer Mike Gooley with a staff of four. The company remains privately owned but today has a staff of over 1000 and has made travel arrangements for over 16 million clients.

39 travel centres are staffed by the most expert travel consultants in the industry. On hand 7 days a week we are located throughout the UK and Ireland.

With a worldwide reputation, we have the widest range of flights, tours, hotels, cruises, car & motorhome hire across the globe. From budget to luxury our prices are amongst the lowest you will find anywhere.

As the pioneers of tailormade travel we believe there's no substitute for one-on-one, bespoke service. Our travel consultants have between them travelled to over 96% of the world's countries. As a result the service and advice they offer is second to none.


Why Trailfinders?
Trailfinders 50th Anniversary
1970 - 2020 Anniversary

WHAT WE THINK...

Researching, choosing and securing your travel is a daunting task given the personal preferences. Surely it makes sense to use a professional to help get it just right.

DIY travel plans mostly appear to work out alright, what you cannot know is that it could have been a whole lot better given advice from a professional. Just one tip can make the world of difference.

WHAT OUR CLIENTS THINK...

QUICKER, EASIER & BETTER VALUE THAN THE INTERNET...

Kate was amazing, and found us the holiday of a lifetime, and for a great price! We had been trying to work our way round the Internet, struggling to find what we wanted, how it linked with other activities, best places to stay, best deals etc. Within just 1½ hours Kate has worked out the whole itinerary for us – tremendous! Tracy H

ON HAND 24/7/365 – WHATEVER THE WEATHER...

Trailfinders organisation was excellent and we had a very enjoyable holiday. However the real 5 star comes into play when we were affected on our return journey home by Typhoon Mangkhut. I am sorry to say that I cannot remember the names of the excellent staff from the support teams that we spoke to – who had alerted us to the possible difficulties of our return journey and then swung into action – flights were reorganised to avoid Hong Kong and all was updated on the Traifinders app and we were able to access our replacement travel documents easily for our return home. AEE

PATIENCE, CARE, KNOWLEDGE, TRUST & ASSURANCE...

We had a complicated itinerary and specific requirements which were dealt with patiently and with care and knowledge. It is great to have the feeling of trust and assurance that experienced advisors are guiding you through the maze of timings and costings. Mr Barr


EXPERTISE IN ALL AREAS OF TRAVEL

Have used Trailfinders before for land travel, and now booked a Cruise & Stay trip to Japan. Very personal service, Chris was highly knowledgeable, and able to make sensible recommendations. A fantastic package price too. Far more impressive than any cruise specialist previously used, and very much meeting our needs. Mr Heeley

CALM & CONSIDERATE IN A CRISIS

Our whole holiday was cancelled minutes prior to us boarding our flight. The customer service we received firstly from Paul, then Deirdre and finally Jill in those first hours was exceptional. Their level of empathy towards us and their listening skills helped to soften the shock of the unfortunate situation we found ourselves in. In the following days Jill exceeded all of our expectations. Her upbeat attitude, attention to our preferences and solution based approach helped to relieve some of the upset caused. We hope to never find ourselves in need of crisis or emergency assistance again but if we ever do we are confident that with Trailfinders we are in very safe hands. Liz & Imelda

MONEY-SAVING EXPERTS...

Jonathan was able to get us a flight/ hotel deal saving us £500! He knew all the little details about airports and layovers thus putting my mind at rest. He made common sense suggestions such as flying on a Sunday, not a Monday as travel would be easier. In the future I will only use Trailfinders for our travel plans. Ms Harris


The best trained consultants in the travel industry
THE BEST TRAINED CONSULTANTS IN THE INDUSTRY...

Alex who looked after me with my enquiry was professional, warm, enthusiastic, understanding and patient. Trailfinders continue to do a brilliant job in hiring and training excellent people and the service is fantastic as a result. Mrs Riley

A SUPERIOR BOOKING EXPERIENCE...

Kevin has been extremely helpful when looking at options for our Dubai Marina stay, he was patient and informative when I was asking for different hotel quotes. He also has a sense of humour and had some knowledge of our planned holiday destination which always helps. As usual a great booking experience, Trailfinders in Cambridge have converted me from an online piece it together yourself kinda gal, to a pop in to Trailfinders Cambridge and know you can trust the outcome convert. Julia


If you have an existing booking with Trailfinders please use the Etrail facility accessible through your Viewtrail booking.

If your enquiry is NOT travel-related please use trailfinders@trailfinders.com

Please note we are unable to answer sales enquiries at this email address.


  • Trailfinders Limited
  • 48 Earls Court Road
  • London
  • W8 6FT
  • Registered number
  • 1004502
Speak to a Travel Expert

We believe booking online is no substitute for one-on-one service. Between them our expert travel consultants have travelled to over 96% of the world's countries. As a result the service and advice they offer is second to none.

Our travel centres are currently closed
Our phone lines are open at the following times:-

Monday to Friday: 8am - 8pm (UK) : 9am-7pm (ROI)
Saturday & Bank Holidays: 9am - 6pm
Sunday: 10am - 6pm

For individual opening times please check your local travel centre

Submit an Enquiry Request a quote or appointment about this holiday and we call you back at a time that suits you Make an Appointment Make an Appointment to visit one of our travel centres alarm

YOUR TRAVEL PLANS ALWAYS TO HAND, ANYWHERE, ANYTIME - YOUR ESSENTIAL TRAVEL COMPANION

Our free Viewtrail App stores your essential travel information in one secure place, ensuring we are with you from start to finish.
  • View your travel plans on or offline, wherever and whenever you wish
  • Live flight notifications - real time information as you travel
  • Online check-in links and pre-tour notifications
  • Luggage allowance
  • Mapped places of interest - restaurants, shops, stations...plus route guidance back to your hotel
  • View e-vouchers and export them to your Apple wallet
  • Secure access to booking history, profile and insurance contact information
  • One touch emergency contact 365/24/7
  • Add to calendar function
  • Countdown to travel
  • Local time, weather, translator and exchange rate calculator
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Order a Brochure

Our full range of 2020 brochures and the latest edition of the Trailfinder magazine are out now - get ahead of the rest and start planning your next escape.

Get In Touch
Submit An Enquiry

If you can provide a few more details we can look at the best available options before we call you.