Oceania Allura

Each ship is equipped with limited medical facilities and staffed by international medical personnel. Customary Emergency Room fees and charges do apply for medical services and are dictated by the services performed by the ship's medical staff.

Our doctors are international and meet American College of Emergency Physicians and ICCL (International Council of Cruise Lines) guidelines, including: current physician licensure, three years of post-graduate / post-registration clinical practice in general and emergency medicine or Board certification in: emergency medicine, family practice or internal medicine or competent skill level in advanced life support and cardiac care.

Guests must coordinate having their prescription drugs shipped at their own expense and responsibility to port agents throughout their cruise.  These arrangements need to be made prior to their departure directly with our Special Services department.

Upon request, Port Agent information will be made available to the guests and travel partners closer to the cruise date through the Special Services department. 

Oceania Cruises has established contacts throughout the world with several different emergency rooms/hospitals where on board doctors can refer patients for medical care. 

Having medical equipment brought on board is handled on a case by case basis. Oceania Cruises must receive the full dimensions, description of the equipment, name of the delivery company, and all other pertinent information.

Guests and travel partners inquiring about rental equipment to use on any of our cruises are to be referred to Scootaround Personal Transportation Solutions at the telephone numbers or website provided below:

• 1-888-441-7575
• The link for Scootaround online reservations:
• https://www.scootaround.com/mobility-rentals/book-a-rental/rent-online 

Where are the on board medical centers located?

• Oceania Marina and Oceania Riviera:
• Deck 4 mid-ship
• Oceania Regatta, Oceania Nautica, Oceania Insignia & Oceania Sirena:
• Deck 4 forward (next to the wheelchair accessible staterooms)
• Oceania Vista and Oceania Allura
• Deck 4 

The on board medical staff can administer INR testing. There is a machine on board that tests the level of Coumadin in the blood. The Nurse fee is $35 and the INR test is $35. If it is done after hours or outside of the medical facility an extra $40 US will be charged. If you only want the test done the total would be $70. For the Medical consultation the fee is $145, if it is done outside regular hours another $40 US has to be added.

Pricing is approximate and subject to change. Please inquire on board for the most updated pricing. 

Our Global Sustainability Program
Driving a Positive Impact on Society and the Environment

At Norwegian Cruise Line Holdings, we are committed to driving a positive impact on society and the environment through our global sustainability program, Sail & Sustain. We visit approximately 700 destinations globally, allowing our guests to travel and explore the world, and our business is inextricably linked to the health of our communities and planet.

2024 Sail & Sustain Report

Caring for Nature

As stewards of the sea, cruise lines have a unique relationship with the natural world. From the shimmering blues of the open ocean to the spectacular beauty of coastal ecosystems, nature is not only the backdrop of the cruising experience — it’s at the heart of it. Caring for Nature is an essential part of our Company’s mission and culture. We are committed to doing our part to preserve our natural environment. By taking proactive steps to protect the natural world, we can help ensure that future generations will continue to experience the wonder of our planet’s most breathtaking destinations — just as we do today.

Empowering People and Strengthening our Communities

We support our team members, strengthen communities and protect our stakeholders as we sail safely around the globe. Our goal is to leave each place a little better than we found it. 

Governance

We have a strong corporate governance system in place to provide high standards of transparency and accountability and strive to be a leader in ethics and responsible business practices.

For the safety and security of all guests and staff on board, Designated Smoking Areas are available on the forward, starboard corner of the Pool Deck and in the aft, port corner of Horizons. These areas are comfortably furnished and conveniently located near food and beverage areas. Smoking is expressly forbidden in all staterooms and suites, on verandas, or in any areas of the ship other than officially Designated Smoking Areas. Smoking in a stateroom or suite or on a veranda represents a serious fire and safety hazard to all guests and staff. Guests choosing to disregard this policy will be disembarked at the next port of call and may also be subject to additional fees that will be imposed to cover the costs associated with any damage to and the required cleaning of furnishings, verandas and surrounding deck and accommodation areas. All areas other than those specified as Designated Smoking Areas will remain smoke-free. This includes all guest suites and staterooms, verandas, restaurants, public areas, the Casino and all other areas of the ship. Cigar and pipe smoking is only permitted on the forward, starboard corner of the Pool Deck. The use of electronic cigarettes is allowed within designated smoking areas only.

Oceania Cruise Dress Code Guidelines

At Oceania Cruises, we aim to create a relaxed yet refined atmosphere for all our guests. To help maintain this ambiance, we kindly ask that you follow our guidelines for an elegant and casual dress code throughout your voyage.

Think effortless sophistication—polished, upscale, and comfortable. Lightweight linens, cottons, silks, and breathable blends are ideal. Evenings can be cool due to air conditioning, so we recommend packing a light sweater or wrap. Gentlemen may also consider bringing a lightweight sport coat, though it is not required.

Daytime Attire

• Suggested attire includes:
• Sundresses
• Polo Shirts
• Tailored Shorts
• Lightweight slacks

Swimwear is welcome at the pool, but please wear a cover-up when entering dining areas.

Evening Attire

For a refined evening look, we suggest:

Ladies:

• Dresses or jumpsuits
• Elegant blouses with slacks or skirts
• Fashionable jeans
• Dressy sandals, pumps, fashion/dress sneakers

Gentlemen:

• Collared shirts, knit tops, or dressy polos
• Lightweight sweaters
• Tailored pants or dressy jeans
• Loafers, fashion/dress sneakers or dress shoes

Note: Casual wear such as shorts and t-shirts is only permitted in the Terrace Café or Waves Grill during the evening.

Additional Guidelines

Robes and slippers are provided for in-room use only.

Baseball caps are not permitted in the Grand Dining Room or specialty restaurants during dinner. They are acceptable in the Terrace Café and Waves Grill.

Appropriate footwear is required indoors at all times. Athletic shoes and flip flops are not permitted in the restaurants or public areas after 6 pm.

Faded, acid-washed, torn, or distressed jeans are not suitable for evening wear.

Special arrangements can be made if you require diabetic, gluten-free, lactose-free, kosher, vegetarian and vegan meals. Other diets must be requested for approval and, in some cases, may require additional medical documentation.

Kosher Dining

Our new supplier for frozen kosher pre-packaged meals is Borenstein Caterers Incorporated from New York. This company was established in 1946 and is providing food services to all travel and retail markets. PrePackaged Glatt Kosher Meals are produced under the supervision of the Union of Orthodox Jewish Congregations of America (the OU). These meals are presented in plastic containers and double wrapped and served with an OU seal. All items intended for the oven are double wrapped.

All breads are Pas Yisroel and all dairy products are Cholov Yisroel.

INSTRUCTIONS ON PRE-ORDERING:

Guests will be able to view all selections online at oceaniacruises.com and will be required to pre-order their selections no later than 150 days prior to sailing for cruises outside the US and Europe, no later than 120 days prior to sailing for Europe cruises and cruises in the US. Guests will still need to complete an order form indicating their selections and submit the form via email to Special Services for handling.

Vegetarian

We do offer Vegetarian meals onboard. We do not have a Vegetarian menu, however, guests are able to select dishes from our existing menus and the chefs will adapt the recipes to be in line with their dietary requirements. 

WHAT IS OCEANIA CRUISES’ NEW ADULTS-ONLY POLICY?

Beginning 7 January 2026, Oceania Cruises will now exclusively welcome guests 18 years of age and older at the time of embarkation on all new reservations. This policy ensures that every voyage delivers the serene, sophisticated and adultfocused experience our guests value most.

WHY IS OCEANIA CRUISES MAKING THIS CHANGE?

This decision is based on extensive guest feedback. Our travellers consistently tell us that they choose Oceania Cruises for itscalm, tranquil atmosphere and the company of like-minded adults. Moving to an adults-only environment allows us to focus on what our guests appreciate most—refined service, cultural enrichment and unhurried exploration.

HOW DOES THIS AFFECT EXISTING BOOKINGS WITH CHILDREN?

All existing bookings that include guests under the age of 18 years which were made prior to 7 January 2026 will be honoured in full. There is no impact to these reservations. The policy will only apply to new bookings made on or after 7 January 2026.

WHAT HAPPENS IF I WANT TO BOOK A FUTURE CRUISE WITH CHILDREN?

While Oceania Cruises will focus exclusively on adult guests, our sister brands — Norwegian Cruise Line and Regent Seven Seas Cruises — offer exceptional voyages designed for families and multi-generational travellers. Your travel advisor, Norwegian Cruise Line or Regent Seven Seas Cruises representative can assist with rebooking options or recommendations.

WHY IS THIS POLICY SPECIFIC TO OCEANIA CRUISES AND NOT TO THE OTHER BRANDS IN THE NORWEGIAN CRUISE LINE HOLDINGS LTD. FAMILY?

Each brand within the Norwegian Cruise Line Holdings Ltd. family serves a distinct audience. Oceania Cruises’ ships and experiences are crafted for adult travellers seeking tranquility, cultural immersion and relaxed sophistication.

HOW WILL OCEANIA CRUISES VERIFY THE AGE OF GUESTS?

A valid date of birth will be required at the time of booking for all guests. Proof of age with valid passport will be requestedprior to embarkation.

WHAT IF MY TRAVEL PARTY INCLUDES SOMEONE WHO WILL TURN 18 BEFORE SAILING?

Guests who are 18 years of age or older at the time of embarkation are eligible to sail. Reservations may be made as long as the guest will meet that age requirement by the embarkation date of the voyage.

WILL THERE BE ANY CHANGES TO ONBOARD PROGRAMMES OR AMENITIES?

No. Oceania Cruises’ ships are already designed for adult travellers. This policy simply formalises what our guests already experience — refined service, culinary excellence and immersive itineraries without youth programming or facilities.

DOES THIS CHANGE APPLY TO FULL-SHIP CHARTERS OR GROUP BOOKINGS?

The Adults-Only policy applies to all standard Oceania Cruises sailings. Exceptions for private full-ship charters may be reviewed on a case-by-case basis with executive approval.

HOW WILL OCEANIA COMMUNICATE THIS CHANGE TO GUESTS?

The new policy will be reflected in our Terms & Conditions, Guest Ticket Contract, website copy and booking confirmations. Guests will also see reminders at the time of reservation, on invoices and in pre-cruise communications.

WHAT SHOULD I DO IF I HAVE QUESTIONS ABOUT MY BOOKING?

Guests can contact Oceania Cruises’ Guest Services or their travel advisor for assistance. Our teams are prepared to answer questions, update records and provide support for any rebooking needs.

Guests with any medical condition(s) or special needs that may require treatment or attention or accommodation during the voyage, or needing to travel with medical apparatus, including wheelchairs, motorised scooters, oxygen therapy, etc., must advise Oceania Cruises in writing at the time of deposit. Please note some ports of call may not be suitable for guests with limited mobility and in such cases, may disallow debarkation with a wheelchair or motorised scooter or for any individual with limited mobility. Oceania Cruises is unable to accommodate women past their sixth month of pregnancy. Oceania Cruises has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical, mental or emotional condition unfit for travel or whose comfort onboard may be compromised due to situations beyond the care that can be provided by Oceania Cruises. Oceania Cruises will under appropriate circumstances permit its guests to use special equipment such as those noted above, which satisfy the criteria stated in the Oceania Cruises' Policy Statement.

Guests and travel partners inquiring about rental equipment to use on any of our cruises are to be referred to Scootaround Personal Transportation Solutions at the telephone numbers or website provided below:

1-888-441-7575

The link for Scootaround online reservations:

https://www.scootaround.com/mobility-rentals/book-a-rental/rent-online

Enjoy WiFi access throughout the entirety of the ship, including in all suites, staterooms, public rooms and outdoor decks. A complimentary login per guest will be provided with a maximum of two free logins per suite or stateroom (one login for solo travelers), each of which can be used on one device at a time. Additional logins for 3rd and 4th guests in a suite or stateroom as well as upgrade packages are available for purchase on board. For your convenience, Internet-enabled computers are also available in the Oceania@Sea Internet Center aboard many of our ships.

Starlink, has been completed on all ships, providing all guests with high-speed, unlimited WiFi included as part of the cruise fare.

The sale and consumption of alcoholic beverages will be limited to guests aged 21 years or older with certain exceptions as detailed below. Guests are kindly reminded to consume alcohol in moderation. Oceania Cruises reserves the right to prohibit and retain all alcohol bought ashore for consumption onboard the vessel.

Guests who are 18 - 20 years of age can purchase and consume beer or wine when the ship is in international waters (3 miles out of US territorial waters, including in the Caribbean) with the consent of an accompanying parent. Authorization will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Reception Desk upon embarkation of the vessel. However, Guests 18 years of age or older are permitted to consume alcoholic beverages when sailing on roundtrip European voyages without having to complete the Young Adult Alcoholic Beverage Waiver form. Guests who are between the ages of 18 and 20 years of age will not be allowed to consume any alcohol on any Alaska or New England sailings.

What is your alcohol policy for bringing bottles onboard?

The maximum of 6 bottles of independent wine (per stateroom, per cruise) can be brought on-board for the duration of the cruise. This includes guests flying with their own wine, or purchasing it on shore. We ask that guests let us know they are bringing wine on-board so the ship can be advised. Guests are welcome to enjoy their wine in the comfort and privacy of their stateroom or suite, or, if they prefer, may enjoy their wine in one of the ship’s dining rooms. Any wine consumed in the dining room or a public area will be subject to a corkage fee of $25.00 per bottle.

Service animal requests are reviewed on a case by case basis and must be in compliance with ADA requirements. 

ALWAYS INCLUDED, ALWAYS FREE: Dining in all of our exquisite specialty restaurants; shipboard gratuities; unlimited WiFi throughout the ship for two guests and/or devices per stateroom or suite; specialty coffees, sodas, cold-pressed juices, and still and sparkling Vero Water®; free laundry for all guests… and more.

FREE AMENITY CHOICE: Wine and beer by the glass during lunch and dinner restaurant hours, perfect for those who like to sip and savor; or a generous shore excursion credit, an ideal choice for intrepid explorers who want to amplify their enjoyment of the destinations they choose.

Enhanced for Even Greater Value

Oceania Cruises’ enhanced value promise redefines luxury cruising with a seamless blend of simplicity, generosity and flexibility, ensuring that every aspect of your voyage is effortlessly taken care of. No hidden fees, no nickel and diming, no guesswork about what’s included. And now we’re adding even more, offering you the opportunity to select one of two additional curated amenities that best fits your travel style.

Luxury of Choice

Wine & Beer by the Glass

This is the perfect selection for those who like to sip and savor – now available during lunch and dinner restaurant hours. A frosty lager at lunch by the pool? A crisp sauvignon blanc at dinner? Your choice.

OR

Generous Shore Excursion Credit

Dive deeper into each destination – just how you wish. Whether you want to explore the local culinary scene, get a behind-the-scenes look at architectural wonders or enjoy a private, tailored experience, you can create days ashore that match your personal passions.

Always Included, Always Free on All Voyages for All Guests

Dining in all of our exquisite specialty restaurants; shipboard gratuities; unlimited WiFi throughout the ship; specialty coffees, sodas, cold-pressed juices, and still and sparkling Vero Water®; free laundry for all guests… and more.

Gourmet Specialty Restaurants

A variety of distinctive, open-seating restaurants, all free of charge.

Shipboard Gratuities

Our people make the difference – your smile is their greatest reward.

Unlimited WiFi

Starlink® service offers seamless connectivity.

Sodas, Specialty Coffees & Teas

Whether at a restaurant, lounge or Baristas coffee bar, it’s always free.

Still & Sparkling Vero Water®

Unlimited, eco-friendly and great tasting, the gold standard of still and sparkling water.

Juices, Smoothies & Gourmet Ice Cream

Cold-pressed juices, fruit smoothies, homemade gelato and gourmet ice creams are always included.

Laundry Services

With free launderettes included along with laundry services and pressing for Concierge and Suite levels, you’ll always look your finest.

Best Value Guarantee

Reserve your next Oceania Cruises sailing with the luxury of confidence. Our Best Value Guarantee ensures that no matter when you book your cruise, you will receive the best overall value for your voyage. Should another promotion be made available for the voyage and the category that you booked, simply call Oceania Cruises or your Travel Advisor to request the new promotion be applied to your booking.