Mekong Mystique

Travel has provided us the chance to give back and lift up others, and we strive to do so whenever possible. We focus on making a positive impact, with a mission to #MakeTravelMatter for people, wildlife and the planet for generations to come. And as a signatory of The Glasgow Declaration that has united several travel companies and organizations to hold each other accountable to vital carbon emissions goals, we’re part of a global effort to make the travel industry better for our planet—not just for our brand.

People

We work with local artisans and small business everywhere we travel, so we can bring you authentic local experiences while also supporting the livelihoods of the people who make these communities special.

Planet

Every year, we find more ways to cut back on our carbon footprint, from committing to eliminate more than 60 types of single-use plastics to reaching Net Zero by 2050.

Wildlife

Partnering with leading wildlife organizations, we work to protect and rehabilitate elephant, rhino and big cat populations around the world, while ensuring that all of our experiences meet strict animal welfare standards. Learn more about our wildlife projects here.

HOW WE TREAD RIGHT

We're Committed to Net Zero by 2050 or Sooner

We conduct comprehensive measurements of our emissions in order to reduce and offset our carbon footprint, with the goal of reaching Net Zero carbon emissions by 2050. On our way, we’re supplementing our efforts by supporting third parties that remove the existing carbon in the atmosphere.

Reducing Food Waste Onboard

Food waste is one of the largest contributors to climate change, so we’ve partnered with a food waste management company, Leanpath, to reduce our carbon footprint. Their system measures how much food gets discarded after every meal onboard. With the precise measurements it will provide us, our chefs will have the data and confidence necessary to make the perfect amount of each dish. Watch the video below to learn more about how Leanpath works.

Make Travel Matter® experiences

We offer a selection of included MAKE TRAVEL MATTER® Experiences on our cruises. They are chosen for the positive environmental or social impact they have on the guests who experience them, and the people and places they visit, and they support one or more of the United Nation’s Global Goals.

Make Travel Matter® pledge

We’ve partnered with TreadRight and The Travel Corporation to launch the MAKE TRAVEL MATTER® Pledge. Uniworld employees, alongside our 10,000 colleagues across 42 travel brands worldwide, have been asked to take this pledge to make travel matter and help protect people, the planet and wildlife. As travellers, travel providers and members of the global travel industry, this pledge serves as the next step in our long-standing commitment to sustainable tourism and conscious travel.

Learn More

Say Goodbye to Single-Use Plastics

It is estimated that an additional eight million tons of plastic pour into our oceans every year. According to a report by the World Economic Forum, if nothing is done to push back against the deluge of plastics currently overwhelming our oceans there could be more plastic in the oceans than fish by 2050.

We're banning more than 60 types of single-use plastics across all operations—including straws, water bottles, and plastic bags. It's all part of our commitment to ensure the environment remains vibrant for generations to come.

Kindly inform us in advance if you have specific dietary requests (e.g., low-fat, low-calorie, gluten-free, sugar-free, vegetarian, etc.). This information can be provided to us when completing your Passenger Information Form. We have a “Traveling Lite” menu for guests seeking more health-conscious options, as well as light lunches, vegetarian options, and generous buffets that offer something for everyone. We will do our very best to accommodate your needs given the resources available to us.

In our experience, most young children—especially those under 4—are simply not yet old enough to enjoy river cruising. We make no special arrangements for little ones and offer few kid-friendly activities onboard or onshore. Please note: Our Generations program departures include programs and services designed for families traveling with children. Adults accompanying children are responsible for their safety and behavior onboard and onshore.

Europe, Asia, India, and Egypt: Guests must be 4 years of age or older. Guests who are less than 18 years of age must be accompanied by a parent or guardian and booked in a cabin with someone who is 21 years of age or older.

Peru: Guests must be 7 years of age or older. Guests under 21 must be booked in a cabin with someone who is 25 years of age or older, or traveling with a parent or guardian who is booked in a connecting suite. Some excursions may not be suitable for young children.

For destinations in EUROPE:

It's best to prepare for a variety of weather conditions, depending on your travel season and the regions through which you will be cruising. Layering clothing items is always your best bet, as this allows you to adjust to most temperatures, including artificially maintained temperatures, by adding or removing items throughout the day.

Comfortable, sporty, smart-casual daywear is appropriate both onshore and onboard. Everyday slacks, khakis, walking shorts and everyday skirts/dresses are recommended. For warmer temperatures, we suggest lightweight clothing that can be layered, such as a mix of sweaters, lightweight knit shirts, slacks and walking shorts. For early spring and late fall departures, you’ll find sweatshirts, heavier cotton or wool tops and long-sleeved shirts, and corduroy or heavy khaki pants perfectly suitable. Mix and-match color schemes work best to help keep baggage light. You will participate in a significant amount of walking over uneven terrain during your time ashore. We recommend comfortable walking shoes with good ankle support. Sturdy sandals are another good option. For evenings, any resort-type wear is perfectly suitable; however, we do ask that you not wear shorts to dinner. Men may want to bring one sport jacket for dressier restaurant venues and for special events onboard such as the Captain’s Welcome and Farewell festivities. Women may wish to bring a cocktail dress or two for finer dining or entertainment experiences. Don’t forget to pack a lightweight waterproof jacket (preferably hooded) or even a heavier weight wind-breaker for colder temperatures.

We recommend wearing comfortable, smart-casual clothing both onshore and onboard. We also suggest sturdy walking shoes, as you will do a significant amount of walking on shore excursions, often over cobblestones or uneven terrain. A sun hat, rain gear, and a coat or wrap for chilly evenings are useful items to have. While there is no formal dress code for dining ashore, concerts, special events onboard, etc., men may want to bring a sports jacket and women a cocktail dress or pantsuit. Neckties are optional. Please note that shorts are not allowed at dinner aboard the ship.

For our EXOTICS destinations:

These programs are very different from European river programs; attire is more casual due to the region’s warmer temperatures. During the cruise/tour portion of your program, comfortable, lightweight clothing in lighter colors is strongly recommended. We suggest clothing that can be layered, such as a mix of cotton shirts, lightweight knit shirts, sweaters, everyday khakis, slacks, skirts/dresses, walking shorts and sun hats.

Prepare for a variety of weather conditions, depending on your travel season and the regions through which you will be cruising. Layering clothing items is always your best bet, as this allows you to adjust to most temperatures, including artificially maintained temperatures, by removing or adding items throughout the day. Mix/match color schemes work best to help keep baggage light.

You will participate in a significant amount of walking over uneven terrain during your time ashore. We recommend comfortable walking shoes with good ankle support. Sturdy sandals are another good option.

Don’t forget to pack a lightweight waterproof jacket (preferably hooded) or even a heavy weight windbreaker for colder temperatures, especially during early spring, fall and winter departures.

PLEASE NOTE: To enter the temples and other holy sites, guests should ensure that their shoulders and knees are covered.

Egypt: For evenings, we recommend casual and cool attire; however, we require footwear to be worn at all times in the dining room. Sport jackets and cocktail dresses are not needed at any time during this program. You may wish to pack at least one “smart casual” outfit for the onboard Gala Reception.

For those on the Jordan extension, while sleeping quarters will be heated, the winter months can drop below freezing at night. Please pack accordingly for outside weather.

India, Vietnam & Cambodia: For evenings, we recommend casual and cool attire; however, we require footwear to be worn at all times in the dining room. Sport jackets and cocktail dresses are not needed at any time during this program.

Peru: We recommend comfortable walking shoes, quick drying and lightweight clothing, lightweight long pants and rain gear, long-sleeved tops for jungle excursions, wide-brimmed hat, extra socks, and a bathing suit.

For the comfort of all our guests, smoking is only permitted on the sun decks of our ships. Smoking is not permitted on motorcoaches. This policy applies to all forms of smoking materials including vapor e-cigarettes.

We also ask guests to refrain from smoking on shore excursions/tours, especially since many historical sites and other tourist attractions are now smoke-free as well.

Most ships have either a self-serve laundrette (with ironing board) or laundry service for an additional fee. Please contact info@uniworld.com to find out what services your ship offers. No dry cleaning services are available on any ship.

Select ships offer complimentary Wi-Fi access. Please email us at info@uniworld.com to find out if Wi-Fi is available onboard. Service may be briefly interrupted in remote areas, while sailing, or when moving through locks, and the speed will likely be slower than what you are used to back home.

High quality, luxurious amenities

There’s all-inclusive, and then there’s the unmatched level of inclusive luxurious amenities that only we provide. To ensure truly carefree and effortless travel, we’ve gone ahead and included it all—so the only thing you have to do is sit back, relax, and enjoy your holiday.

NEVER BE BORED

Our onboard programming leaves nary a dull moment. Early risers will appreciate morning yoga sessions. Foodies may want to join a cooking demo. And those looking to dance the night away will find local entertainment in the lounge.

NEVER SETTLE FOR LESS

With every carefully selected inclusion, you'll find that we are committed to providing only the highest quality amenities. This makes every moment an opportunity for surprise and delight.

NEVER GO HUNGRY

Enjoy sumptuous buffet breakfasts and lunches during the day, then a four-course gourmet dinner in the evening. Craving a bite in between? Inquire about 24-hour room service and å la carte menus.

NEVER BE THIRSTY

Never restricted to mealtimes or happy hours, you'll find that fine wines, local beers, and premium spirits flow freely throughout the cruise. Our bar closes when the last guest turns in for the evening.

Passengers are required to advise the Company at time of booking of any physical, medical, or other special needs that require accommodation. After the time of booking, should a Passenger develop a physical or medical condition that requires accommodation, the Passenger is required to advise the Company.

The Company may impose health and safety requirements necessary for the safe operation of the cruise-tour, and for the wellbeing of our Passengers and crew. The Company may also exclude an individual from participating in a tour or activity if that individual’s participation poses a direct threat to health or safety. To stop the spread of contagious illnesses, the Company or local authorities may require the isolation or quarantine of Passengers. These measures will not result in the eligibility for a refund of unused features or services.

The Company welcomes Passengers with special needs or disabilities, however please note that the Company does not provide personal medical or mobility devices (such as wheelchairs, hearing aids, or prescription eye glasses) or services of a personal nature (such as pushing a wheelchair or assistance in eating, toileting, or dressing). A companion capable of providing such assistance must accompany any Passenger who requires services of a personal nature.

The Company does not employ medical personnel. Any necessary medical attention will be provided by a local facility at the passenger’s expense. The Company is not responsible or liable for any losses or costs incurred as a result of medical services obtained while on tour, or for the quality of the care or services received.

Passengers should be aware some tours include rough terrain, extensive walking over cobblestone streets, uneven pavement, stairs, and locations which may not be easily accessible or accessible by wheelchair. During the tour, the Company may make arrangements with carriers, hotels, and other independent suppliers to provide travel services. These parties are independent entities over which the Company has no control. Accommodations on international tours may differ from those in your home country. The Company cannot guarantee disability access or accommodations for passengers travelling on international tours.

The Company may, in its sole discretion, decline the booking of any passenger or remove any passenger who cannot comply or refuses to comply with Company’s Terms and Conditions.

All guests must ensure they are medically and physically fit for travel.

Passengers are required to advise the Company at time of booking of any physical, medical, or other special needs that require accommodation. After the time of booking, should a Passenger develop a physical or medical condition that requires accommodation, the Passenger is required to advise the Company.

The Company may impose health and safety requirements necessary for the safe operation of the cruise-tour, and for the wellbeing of our Passengers and crew. The Company may also exclude an individual from participating in a tour or activity if that individual’s participation poses a direct threat to health or safety. To stop the spread of contagious illnesses, the Company or local authorities may require the isolation or quarantine of Passengers. These measures will not result in the eligibility for a refund of unused features or services.

The Company does not employ medical personnel. Any necessary medical attention will be provided by a local facility at the passenger’s expense. The Company is not responsible or liable for any losses or costs incurred as a result of medical services obtained while on tour, or for the quality of the care or services received.

Airport/Ship Transfers for Uniworld Programs

If you purchase a Uniworld Air-Inclusive Vacation, you enjoy the special included convenience of scheduled group transfers between the airport and the ship/hotel on the day the cruise or cruise/tour begins, and between the ship/hotel and the airport on the day the cruise or cruise/tour ends, when air booked falls within our transfer guidelines. There may be a waiting period between transfers of two hours or more unless private car transfers have been purchased. Private car transfers are only available on the cruise or cruise/tour start/end dates and are only available for transportation between designated airports and the ship, for up to two guests per car. If your flight arrangements arrive/depart outside of these parameters, you must make your own transfer arrangements.

Please note: Due to airport restrictions, group transfer motor coaches may not be allowed to park in front of every terminal to pick up guests. The airport-designated area for motor coaches can be a walking distance of 10-30 minutes from the terminal, depending on the airport. Our airport representatives have limited ability to carry luggage or assist guests who have mobility limitations. Therefore, guests who want or need assistance are advised to consider booking our private transfers, as most airports allow private cars to stop in front of each terminal exit.

Making Your Own Flight Arrangements: Should you elect to make your own flight arrangements, Uniworld will provide complimentary scheduled group transfers to/from the ship/hotel as long as your flights arrive/depart in the cruise/tour starting/ending cities in accordance with the dates shown in this brochure and your flight arrangements comply with the Transfer Guidelines as shown below. If your flight arrangements arrive/depart outside of these parameters, you must make your own transfer arrangements. Uniworld will not be responsible for missed transfers due to delayed or cancelled flights, or for missed cruise/trip days, or for extra costs resulting from the foregoing. To qualify for transfers, it is required that flight information and pre-trip arrangements for all passengers making their own flight arrangements be given to Uniworld no later than forty-five (45) days prior to departure and must conform to the Transfer Guidelines below:

Behind everything we do is a passion for delivering exceptional guest experiences through dedicated and personalized service. Everyone is considered family onboard a Uniworld ship, which is why our guests can always expect to relax and enjoy themselves free of any concerns. Read on to learn about the steps we’ve taken in support of our LGBTQ+ guests.

OUT ON THE RIVERS

Join us for a week full of fun, friendship and memorable travels with your LGBTQ+ friends, family and allies. Hosted by gay and lesbian travel veterans, Gregg Kaminsky & Kelli Carpenter, these sailings feature special programming, such as LGBTQ+ performers, dance parties, themed events and more.

R FAMILY VACATIONS

Uniworld has partnered with R Family Vacations since 2017. We are delighted to work with R Family, a pioneer in creating inclusive and safe travel options for LGBTQ+ families and their friends. R Family hosted charters include special curated experiences, such as group dinners, onboard entertainers, cocktail parties and excursions led by co-founders Gregg Kaminsky and Kelli Carpenter. See Kelli's blog post, "Why I Love River Cruising," for more insight about the R Family river cruising experience with Uniworld.

HOSPITALITY

Part of an ongoing effort to provide welcoming experiences for everyone, Uniworld’s sensitivity training takes care to ensure that our personalized service approach is responsive to the LGBTQ+ community. In the Spring of 2017, Uniworld kicked off a series of LGBTQ+ training sessions for our onboard staff and training team in partnership with ManAboutWorld co-founders Billy Kolber and Ed Salvato.

IGLTA

The Travel Corporation is a proud member of The International Gay & Lesbian Travel Association, whose mission is to provide information and resources for LGBTQ+ travelers and expand LGBTQ+ tourism globally. This membership means that travelers can expect welcoming and inclusive accommodations with Uniworld and every other brand in the TTC family