Frequently Asked Questions
- Can I book First and Business Class travel through Trailfinders?
- Why does Trailfinders not offer online booking?
- Why does Trailfinders insist on 6 working days for cheque clearance?
- Does Trailfinders make special arrangements for Group travel?
- Can I make an appointment to see a consultant?
- How do I find out about employment opportunities at Trailfinders?
- Are Trailfinders Travel Centres open?
- Can I check my booking details online?
- Coronavirus (COVID-19) Update
- Does Trailfinders travel insurance include cover for Covid-19?
- How can I subscribe to your special offers email?
- The Trailfinders Guarantee
- Trailfinders Unrivalled Care & Protection
- What are the rules about locking your luggage when you travel to the US?
- What is Trailfinders' Peace of Mind policy?
- Where can I find details of your booking conditions?(Ireland)
Speak to a Travel Expert
We believe booking online is no substitute for one-on-one service. Between them our expert travel consultants have travelled to over 96% of the world's countries. As a result the service and advice they offer is second to none.
Our travel centres are currently closed
Our phone lines are open at the following times:-
Monday to Friday: 8am - 8pm (UK) : 9am-7pm (ROI)
Saturday & Bank Holidays: 9am - 6pm
Sunday: 10am - 6pm
For individual opening times please check your local travel centre
YOUR TRAVEL PLANS ALWAYS TO HAND, ANYWHERE, ANYTIME - YOUR ESSENTIAL TRAVEL COMPANION
Our free Viewtrail App stores your essential travel information in one secure place, ensuring we are with you from start to finish.
- View your travel plans on or offline, wherever and whenever you wish
- Live flight notifications - real time information as you travel
- Online check-in links and pre-tour notifications
- Luggage allowance
- Mapped places of interest - restaurants, shops, stations...plus route guidance back to your hotel
- View e-vouchers and export them to your Apple wallet
- Secure access to booking history, profile and insurance contact information
- One touch emergency contact 365/24/7
- Add to calendar function
- Countdown to travel
- Local time, weather, translator and exchange rate calculator
Don't Miss Out
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Order a Brochure
Our full range of 2020 brochures and the latest edition of the Trailfinder magazine are out now - get ahead of the rest and start planning your next escape.
Get In Touch
Submit An Enquiry
If you can provide a few more details we can look at the best available options before we call you.