0%

Employment Frequently Asked Questions

Working hours vary but most of us are rostered to work 9 hour days, 5 days a week.  In order to be here for our clients we are entirely based in the travel centres.

For the convenience of our clients we are open 7 days a week, 364 days a year, from 8am to 8pm Monday to Friday, 9am to 6pm Saturdays and Bank Holidays and 10am to 6pm on Sundays so flexibility to work earlier or later shifts is expected.

Most teams work regular weekends and bank holidays with corresponding days off in lieu and all additional hours and days worked are rewarded with overtime or bonus rates.
Back to FAQs

Speak to a Travel Expert

We believe booking online is no substitute for one-on-one service. Between them our expert travel consultants have travelled to over 99% of the world's countries. As a result the service and advice they offer is second to none.

Our travel centres are currently closed
Our phone lines are open at the following times:-

Monday to Friday: 8am - 8pm (UK) : 9am-7pm (ROI)
Saturday & Bank Holidays: 9am - 6pm
Sunday: 10am - 6pm

For individual opening times please check your local travel centre

Submit an Enquiry

Request a call back from a Travel Expert at a time that suits you


Order a brochure
The Middle East Africa New Zealand and the Pacific South and Central America South East Asia Australia India and Sri Lanka USA Islands of the Caribbean

For inspiration on how to include any of these destinations in your next holiday order your Trailfinders brochure

Your travel plans on the go

Viewtrail phone example
  • View your up-to-date travel plans
  • Book online & manage your account
  • Flight details including baggage & seating
  • Update your contact information
  • Check visa & travel health requirements
  • Access to E-Vouchers
  • Trip Hub
Watch ViewTrail in Action viewtrail
ViewTrail - Your travel plans on the go

Additional Features in the App:

  • 365/24/7 emergency contact quick links
  • Location related features
  • Offline access to your travel plans
Order a Brochure

Our full range of brochures and the latest edition of the Trailfinder magazine are out now - get ahead of the rest and start planning your next escape.

Order Now
Get In Touch
Contact Us
ie.employment.faq